Simple pricing. Pay as you grow.
No commission to delivery apps. You pay a small per-order platform fee plus a one-time account setup fee. That's it.
Pay as you go
$0/mo
+ 3% per order
+ $80 one-time setup *
Low commitment. Pay only when you take orders.
- Online ordering
- Card payments
- Pay at Restaurant (cash on pickup)
- Menu management with photos
- Customer order tracking
- Membership
- Automated notifications
- Docs & community support
Most Popular
Growth
$79/mo
+ 1.5% per order
+ $80 one-time setup *
Tools to acquire customers and bring them back.
- Everything in Pay as you go
- Promo codes + first-order discount
- Multi-language (5 locales)
- Multi-channel notifications (SMS, email)
- Payment-method discounts
- Full analytics + CSV export
- Email support + scheduled customization call
Pro
$169/mo
+ 0% per order
+ $80 one-time setup *
For high-volume restaurants who want zero per-order platform fees.
- Everything in Growth
- 0% platform fee per order
- Reporting + analytics
- Translation Hub (per-org content)
- Dispute analytics
- Priority support
* $80 one-time account setup fee applies to all plans (covers Stripe Connect setup and menu setup help). Card processing fees (~2.9% + 30¢ per transaction) are paid directly to the card-processing company — not UrbanEater.
Compare features
| Feature | Pay as you go | Growth | Pro |
|---|---|---|---|
| Menu & Ordering | |||
| Online ordering | |||
| Pay at Restaurant | |||
| Multi-photo menu items | |||
| Master modifier groups | — | ||
| Category availability windows | — | ||
| Promotions & Marketing | |||
| Promo / discount codes | — | ||
| First-order discount | — | ||
| Pop-up announcements | — | 3 active | Unlimited + scheduling |
| Membership | |||
| Branding & Languages | |||
| Slug-based URL | |||
| Logo + brand color | |||
| Theme catalog | Catalog | Catalog | Catalog + per-locale logos |
| Customer-facing languages | English | All 5 | All 5 + Translation Hub |
| Notifications | |||
| Automated order notifications | |||
| SMS + email customer notifications | — | ||
| Analytics & Reporting | |||
| Order analytics | Order list only | Full + CSV | Full + dispute analytics |
| CSV export | — | ||
| Support & Onboarding | |||
| Support level | Docs & community | Email + chat + customization call | Priority support |
Frequently asked questions
What is the per-order platform fee?
A small percentage we charge on each online order — 3% on Pay as you go, 1.5% on Growth, 0% on Pro. This is separate from card processing fees, which the card-processing company charges (~2.9% + 30¢ per transaction) and which go directly to them, not UrbanEater.
What's the $80 setup fee?
A one-time fee we charge during onboarding to cover hands-on setup help — connecting your payment processor account, importing your menu, configuring your branding. It applies once per account, on every plan.
Can I cancel anytime?
Yes. Paid plans (Growth, Pro) cancel at the end of the current billing period. Your data stays — you drop to Pay as you go until you re-subscribe or close your account.
How is this different from Square or ChowNow?
Square Online is great if you're already in the Square ecosystem, but their tiers don't include multi-language or per-org branding. ChowNow charges flat $119+ per month with no pay-as-you-go option. We aim for the middle: pay-as-you-go to start, transparent per-order pricing, and the option to grow into a richer feature set.
Do you charge commission to delivery apps?
No. We're not DoorDash. Your customers order directly from your branded site, and money lands in your bank account, not ours. You pay only the per-order platform fee and standard card processing fees.